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Terms & Conditions

  1. Standard Check in / Check out time of Hotels 12:00 noon.
  2. Pick up / Drop in the package will be as mentioned in the package.
  3. Hotel rooms will be provided as decided in the package (normally twin/triple sharing basis).
  4. Destination Green Booking Policy & Cancellation Policy is applicable for all packages.
  5. While on trip, Destination Green do not accept alteration of pre-decided itinerary. If anything such occurs by the wish of guests, extra amount arises has to be negotiated by guests themselves & paid directly and Destination Green do not take responsibility to bargain the extra amount required in such cases.
  6. Cancellation by guest or cancellation (full or part) occurred due to unforeseen act of God (land-slide, flood, heavy snow fall etc), strike, political turbulence or such act, which is beyond  travel organizers control, no charges are refundable, though, every possible support will be provided by the company, in such condition. In case of extra charge arises in the process, has to be borne by guests and to be paid directly.  In case of cancellation by guest, cancellation charge has to be borne by guest as arises.
  7. If Nathula or Tsomgo or Babamandir or North Sikkim trip is withheld in last moment by Army Authority or disturbances on which transporter has no hand as mentioned above, refunding that portion of money is not bindings on travel organizers and the date cannot be re-adjusted.
  8. We do not take any responsibility of theft / loss / misplacing / damage of any personal article of guests

  BOOKING POLICY

  1. 25% of Package cost is to be deposited as Booking Advance (if booked 02 months in advance)
  2. 50% of Package cost is to be deposited as Booking Advance (in all other cases, where booking done within two months but more that 15 days of journey. Full payment also can be done but at guests discretion).
  3. Balance amount must to be deposited latest by 10 days prior to commencing journey.
  4. For booking done within 15 days of journey, full payment has to be made as advance.
  5. Booking Vouchers will be delivered against full payment only.

BOOKING POLICY FOR CAR BOOKING

  1. 50% of Package cost is to be deposited as Booking Advance
  2. Balance payment to be deposited before 15 days of commencing the trip.
  3. In case booking done within 15 days of journey, full advance is to be made.

CONFIRMATION OF BOOKING

Booking will be confirmed only after receipt of advance from the guests. Destination Green will forward Booking details & detailed itinerary along with money receipt on receipt of advance. Booking vouchers will be handed over on full payment only.

BANK DETAILS

  •    A/C:  "DESTINATION GREEN"
  •    Bank:  HDFC Bank
  •    A/C No:  0151 20000 16370
  •    Branch:  Siliguri, Panitanki More Branch
  •    IFSC Code:  HDFC0000151
  •    Preferable Mode of transfer:  Net transfer / Cheque deposit  
  •    or  ONLINE transfer by Credit/Debit Cards  PAYUMoney (Check Bottom of page. Bank Charges 2% to be added to payment opting this option).

PACKAGES NORMALLY INCLUDED WITH

(Until & unless decided in any other manner as per discussion)

  1. Stay in hotels as decided in package
  2. Food plan, as decided in the package
  3. Pick up & drop from/to Siliguri (NJP Rly Station / Bagdogra) [or as mentioned in package}
  4. All transportation as per itinerary (transportation & sight seeing)
  5. All taxes
  6. Vehicle toll, driver charges etc.
  7. North Sikkim trip (from Gangtok to Gangtok) is always included with breakfast, Lunch & Dinner  at Hotels  (Lachung / Lachen / Yumthang etc.) - veg meal.

PACKAGES DOES NOT INCLUDE

  1. Porter, laundry, tips, special room service etc. not included in packages
  2. Personal expenditure of any kind is not included in the packages
  3. Joy Rides or Safari charges
  4. Anything not mentioned in the "Included" section & do not permit as per policy.
  5. Zero Point/Yumesomdong/Katao for north Sikkim (if not mentioned in package)
  6. Extension of Tsomgo Lake trip upto Nathula Pass (if not mentioned in the package)

VEHICLES IN THE PACKAGES

  1. Upto 04 persons, small non AC car (capacity 04) will be provided (unless mentioned otherwise)
  2. Above 04 persons, Tata Spacio or similar non AC vehicle will be provided (unless mentioned otherwise)
  3. Vehicles will be provided as per itinerary & not at disposal basis
  4. Vehicles used other than itinerary is chargeable & to be paid directly to the driver
  5. Gangtok sightseeing will be done by small car (capacity - 04) only, as per Sikkim Govt. regulations.
  6. For north Sikkim, bigger vehicles (8 seater) will only be provided
  7. Our responsibility for vehicle is limited to serve the itinerary.

CANCELLATION POLICY

  1. Cancellation of tour must be in written form (email / letter)
  2. Cancellation before one month will cost Cancellation charges Rs. 2500 + 10% of package cost
  3. Cancellation will cost 25% of the package cost within 30-21 days of trip commencement
  4. Cancellation will cost 50% of package cost within 21-10 days of trip commencement
  5. Cancellation will cost 75% of package cost within 10-4 days of trip commencement
  6. 10% refund will be made if cancelled within last three days
  7. No refund will be made in case of no turn

Note:   Customers are requested to read the terms & conditions before committing any deal with Destination Green. Destination Green reserves the right to Cancel any trip, if money is not deposited as per the above mentioned terms & conditions (until otherwise agreed in written by Destination Green). In such cases, Destination Green Cancellation Policy will be effected for refund of money.

Management is not liable for any type of accident/strike/insurgency/natural calamities (viz flood, land slide etc.) and reserves the right to alter itinerary according to unavoidable circumstances. Extra cost appearing due to those situations to be borne by tourists. Destination Green or their representatives act as coordinator / agents for hotels, transportations companies and only service providers like transportation, vehicles or accommodations or other related services while exercising the finest possible services and care. Though every possible support will be provided by the company.

Destination Green packages heritage / luxury / budget packages tour in 'Tours and Travels' activities with treks and adventure tourism in eastern Himalayan treasures of Sikkim, Darjeeling, Nepal, Bhutan and Dooars, package tour, dooars package tour, honeymoon trip, honey moon in Darjeeling, Sikkim. Also Kaziranga, Shillong, Assam, Guwahati trips.

 

 

 

 

 

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